Regional Learning Development Pty Ltd

Business & Industry Development Survey Business/Industry workforce development and training survey Through this short survey, RLD aims to gather information on the workforce development and training needs of our community. The collection of this data will assist RLD to develop and plan educational delivery in line with the needs of business. This represents an important part of RLD’s continuous improvement program. We thank you for your participation.
A.	Within your business what would you determine as the organisation’s training needs relating to the continued growth of the business?
	Business Skills (reception to management
	Information Technology
	OHS Training
	Customer Service
	Language, literacy and numeracy
	Marketing promotion
	Meeting legislative requirements of employment
	Accessing funding dollars
	Other
Further comments – please be specific:


B.	Are you aware of the pre-existing skills of the staff within the organisation?
	YES
	NO (RLD is able to provide a training needs/skills analysis of the organisation in consultation with key personnel)
Please provide further information:


C.	Are the skills or technology resources of the organisation used to their maximum potential?
	YES
	NO (RLD is able to provide a training needs/skills analysis of the organisation in consultation with key personnel)
	Unsure
Further comments:


D.	If you have an identified training need within the organisation, where would you look to rectify that need?
	Internet
	Regional Learning & Development
	TAFE
	Other Training Provider
	Peak Industry Bodies
	Tertiary Institutions
	Electronic Media
	Print Media
Please add further comments:


2. Training Policies And Procedures The next questions will look at your current training or employee skills development practices
A.	In the past two years, what training activities has the organisation supported or provided to the employees?
	In House Training
	Short Courses (please specify below location and nature)
	Traineeships
	Apprenticeships
	Supported Tertiary Attendance
	Other Training (please expand below)
Please provide as much detail as possible:


B.	If you responded to the previous question, how would you rate the value of the training activity to the organisation in terms of being cost effective, and any positive improvements in productivity and systems?
	Highly Effective
	Effective
	Neutral
	No Effect
	No Measurable Benefit
Please provide as much detail as possible:


C.	When identifying training activities, what variables does the organisation consider?
	Cost
	Availability
	Removal of staff from workplace
	Loss of productivity
	Location
	Duration
	Accessibility
	Need it now, no time to wait

Other – please specify:


D.	What is the best way in which RLD can contact your organisation regarding training needs?
	Telephone
	E-mail
	Neutral
	Mail
	Face-to-face meeting (please specify best time of the day)
Contact details and suitable times:


E.	Is there anything else that you would like to add in relation to this survey or the organisational training needs?



F.	Regional Learning & Development is a training provider/facilitator of a wide range of skills development programs. Please outline the particular training or skills development required by your organisation and how this could be provided to your organisation. Please consider what is the best way in which training could be delivered.